Reference

asupantoto Privacy Policy for Your Account

DANA, QRIS, VIP Baccarat and account access each create a different data trail, and our Privacy Policy explains what we collect, why we use it and how you…

Clear data purposesWallet privacy contextAccount request path
asupantoto asupantoto Privacy Policy for Your Account
REQUEST HELP

Three Ways to Ask About Privacy

A privacy question should not get lost beside a wallet issue. We keep the request path close to your account controls so you can identify the relevant sign-in, device or payment record.

Account help panel Open the help panel after sign-in and select the privacy request path. Tell us whether your question concerns phone verification, a device record, cookies or an account detail.
Payment reference For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the transaction reference rather than a wallet password or full banking credential.
Change request Ask us to correct, access or remove eligible account data through the contact route displayed in your account area. We may verify ownership before making a change.
DATA HANDLING

How We Apply This Privacy Policy

We apply the policy at practical account moments rather than treating privacy as a separate page.

Account details

We use the details you provide to create and maintain your account, send account notices and answer requests. If something is inaccurate, contact us through the account help panel for a correction.

Device records

When you sign in from a phone or desktop browser, we may record technical details such as session activity and device signals to detect unusual access and protect your account.

Cookies

Cookies and similar storage can keep a session active, remember selected settings and help us understand page performance. Your browser controls can limit cookies, though some account steps may then work differently.

Account protection

Phone verification and sign-in checks help us confirm account ownership before handling sensitive requests. Never place a password, wallet PIN or one-time code inside a support message.

Retention period

We keep records only for the period needed for account operations, security checks, dispute handling and legal duties. When a record is no longer needed, we remove or de-identify it where practical.

Your requests

You can ask what account data we hold, request a correction, ask about use or seek deletion where applicable. We may request identity details before changing or disclosing records.

Privacy Policy Questions About asupantoto

These answers focus on the questions we expect you to ask before opening an account or sending a privacy request. They explain the account steps, payment references, browser records and contact route that appear most often in our Privacy Policy.

It explains how we handle account details, phone verification, device records, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Phone verification helps us connect account requests to the correct account and reduce mistaken access. It can be used before we discuss sensitive details or process a correction request.

Yes. The policy covers technical session and device signals created when you sign in through a mobile browser or desktop browser. These records support account protection and unusual-access checks.

We may receive payment references, status details and account links needed to identify a transaction. We do not ask you to place a wallet password, PIN or one-time code in a support message.

Use the privacy request path in the signed-in account help panel. State whether you want access or correction, and provide enough account detail for ownership checks without sending secret credentials.

We retain records for the time needed for account operation, security checks, dispute handling and legal duties. After that period, we remove or de-identify them where practical under the policy.

Start through the contact route shown in your account area. For a wallet or bank transfer question, include the payment reference; for a device question, mention the sign-in path and approximate time.